I chose High Altitude because I needed my fireplace cleaned and there are not many companies that do. Secondly, they had their basic pricing right there on the website. That gave me confidence they had nothing to hide. My tech, Jarret, was very professional and friendly. He was also knowledgeable and about to answer all of my questions and concerns. My fireplace looks new and is in top shape as is my furnace. I would absolutely recommend doing business with High Altitude.

Our furnace went out on a Saturday right before the polar vortex. The guys came out on Sunday to diagnose the issue and after having an electrical issue solved in Monday came back out at 7pm to complete the job. They were professional and compassionate to our situation with a small baby in the house and the urgency to complete the repairs. Thank you.

David did a great job of checking/tuning up our furnace and refreshing our humidifier in preparation for Fall/Winter. Additionally, David cleaned up/out our fireplace, vacuumed it and checked to ensure it is also working properly. I had a question for David after he’d already re-installed the glass and screen (and cleaned them – thank you!). David patiently took the screen and glass off again and answered my question.

Excellent service. We’ve needed them through the years and they’ve never disappointed with their quick response. Our heater went out 3 days ago. I called on Sunday, left a message, and got a phone call Monday morning. It said between 9am and 11am. The technician was out there before 9am and it was fixed quickly. Our ignitor went out and he had one on his truck. I will recommend them to anyone that needs their service.

This was the second time I have used High Altitude. That is because I was so impressed the first time. Josh was the technician today. He was on time, notified me when he was coming, and put shoe covers on at the door. He was very personable and stuck to the task of resolving my furnace problem. I highly recommend this company for the quality of service. I will have them service my AC this spring.

My furnace stopped last night (1/26/24) without my realizing it. I woke up to a cold house. Realized what happened and called High Altitude Heating. Got a call back almost immediately from Kaleb, the on call technician. He was here 40 minutes later and had us running about 10 minutes later. Very personable, nice man. This will be my go to company in the future.

Woke up this morning with no heat! Called High Altitude Heating at 0545. Josh arrived around 0620. He diagnosed the problem as a flame sensor needing cleaning and 5 minutes later my heat was back on and running smoothly!